Managing Operations

This short module introduces key-dimensions of operations management in determining efficiency and effectiveness. It considers operations management from strategic, business and functional perspectives. The module is particularly relevant from operations design, management and improvement perspectives.

By the end of this module you will have gained competency in:

  • Explaining systemic dimensions of operations.
  • Assessing the effectiveness of operations management.
  • Developing operational design.
  • Choosing from a range of operational improvement approaches.

Module content:

Transformation model and process; Strategic hierarchy; 4-stage operations model and competitiveness; 5-strategic performance objectives; Designing operations; Evaluating technological choice; Planning and control: managing demand and capacity; Supply chain management; Improving operations performance and performance: continuous vs. radical improvement: Kaizen, Business Process Re-engineering (BPR); Total Quality Management (TQM); Lean production;

Module process:

Didactic-power point; Experiential-facilitated interactive; Electronic-module-slides;

Duration & pricing:

  • Net-Duration: 3.5 to 6 hours 
  • Due to the health crisis in 2020/21, CPD-Philanthropy will resume non-Legal, bespoke Training Consultancy work in 2022. 

To review current/scheduled booking options, please refer to: 2021 Legal CPD programme

CPD-Philanthropy is an independent network of distinguished Barristers/Consultant Professionals who reduce CPD rates to a minimum, to encourage you/your firm, to make a separate donation directly, to a charity of your choice instead.

Between 2015 and 2020, 2905 Professionals in conjunction with 651 firms/public bodies, registered their attendance at CPD-Philanthropy training events/activities. Since December 2015, Solicitors pledged support for 167 different charitable projects. We invite you to review more comprehensive information on participating firms/companiesnominated charities and testimonials by clicking the respective link.